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Service Quality

Our workforce management system, Quadzu, ensures 100% compliance through the collation and display of all documentation and information, which is cross referenced to a candidate’s worker record. The worker record also displays the date of the records and flags any expiry dates to ensure records are kept up to date.

Our internal audit team monitor, train, coach and audit, on a planned and ad hoc basis, client contracts and new starters to assist with recruiting a capable and compliant workforce.

We are committed to acting ethically and with integrity in all our business dealings. We continue to develop and implement robust systems and controls to mitigate the risk of modern slavery anywhere within our business operations or supply chain.

We actively continue to develop our practices whilst broadening our guidance and education methodologies to our supply chain. We also hold corporate relationships with Slave Free Alliance, Hope for Justice and Stonger2Gether, playing an active part in their growing community of businesses.

All those with whom we do business are expected to follow the highest ethical principles. Here at Smart, we expect all our business partners, representatives and suppliers to have robust processes in place to eliminate the risk of modern slavery occurring in their organisations. This has resulted in strengthened internal due diligence and other processes designed to allow us to monitor and work closely with our supply chain partners to achieve this aim. For more information click here.

Invite Smart Environmental Support Services into your business, we’ll listen to your stakeholders needs, observe current practice and quickly report on the service aspects that work well alongside your challenges.

We’ll do this within 48 hours and report on the efficiencies and savings that can be achieved within your business. Our consultative style enables us to use our expertise and collaboration to make agreed changes work for you, us and our flexible employees. For more details about your involvement, how we help organise the visit and to receive an example report and additional information, contact us.

Biffa Case Study

Biffa is one of the UK’s leading integrated waste management companies and collects over 250,000 bins a week, containing 2.1 million tonnes of waste a year, operating throughout the UK. With more than 195 sites across the UK, Biffa has…

Case Study